When you have made a purchase, you will receive two emails. An e-mail with the order confirmation and an e-mail with the attached ticket(s). This can normally take up to 15 minutes.

Note! There may be some cases where it takes up to 60 minutes before you receive your e-tickets by email.

Please note that the emails may have ended up in the spam/junk folder! And remember that purchased tickets are always available in your user account as a QR code and PDF-file.

If you buy one or more additional products, such as insurance or Collector Ticket, these products will be shown in the quantity of tickets. For example, if you buy 2 tickets + 2 Collector Tickets, the number of tickets purchased will be 4.