Type your question or search word
Search Tips

As you could use a single word or group of words for the subject you would like to perform search, you can also ask questions. Frequently Asked Questions search system is supported by the Natural Language Processing technology, it intends to provide you the most appropriate answers related to the issue you are searching.

Please, try to use explanatory expressions and try ask clear questions when you are performing the search as much as possible. For example; such as, “What are the payment terms?” or “Can we buy tickets by instalments?”

If you think that the answer you have found is not sufficient, you can fill in the form when it appears when you answer the question of “Is this answer sufficient for you?” as “No” and you can reach us in order to receive more detailed answer. Customer Relations officials will contact in the shortest time possible.


· How do I buy ticket insurance?
If available for your event, you will be offered the opportunity to purchase ticket insurance when booking tickets.It will (currently) not be able to buy ticket insurance for performances that do offer E-ticket (print ticket your self) as a delivery method when there are fewer than five days to the event takes place. Then it will only be possible to buy tickets without insurance.

All claims processed only online, the same applies to other services related to this insurance.
· I have a request for a claim ("I want to file a claim" or "I have submitted claims for some days ago, did you get it?"). Who should I contact?
If you have a valid ticket insurance you can submit claims to: www.azgatravelclaims.com/tms.aspx?lang=NO.

For all other questions please contact Eventclaims@allianz-assistance.co.uk
 All specified requirement or information are only available online.


· I have a request regarding my insurance purchase ('Can I make a change of the event / date I`m covered for?)
Please contact Eventclaims@allianz-assistance.co.uk


· I have a question regarding the termination of my insurance. Who should I contact?
If you do not want this insurance, please  contact Ticketmaster Norway PB 645 Sentrum 0106 Norway, phone +47 81533133 or by submitting a question to the Ticketmaster team via the "Contact Us" within 14 days from the purchase. Your insurance will be annulled and all money refunded as long as you have not, reported a claim or intend to make a claim.

· Can Ticketmaster's customer service teams handle my claim?
No, please visit

Was this answer helpful?
Thank you. Your feedback is important for us.
If you are not satisfied with these answers, you may continue searching or contact us.
Powered by inbenta