Can I transfer my ticket(s) to 2022?
The tickets you have purchased to Tons of Rock 2020 or 2021 will automatically be transferred to 2022 without you having to do anything. That applies to all ticket types: (3-day festival pass, day pass, camping, festival hotel Scandic Vulkan tickets and parking).
The new date is already displayed in your Ticketmaster app or in your Ticketmaster account where you can download a new version of your ticket(s) with the correct date.
The tickets I received by email have an old date. Are these still valid or will I receive new tickets by email?
New date is already displayed in your Ticketmaster app or in your Ticketmaster account where you can download a new version with the correct date. The tickets that were sent out at the time of purchase have an old date, but are still valid on a new date. We recommend that you use the Ticketmaster app on the day of the festival.
Download in App Store
Download in Google Play
I do not want to transfer the ticket(s) to 2022. How can I request a refund?
If you want to request a refund. This can be done during the period 16. april - 07. may 2021.
PLEASE NOTE! The link to the refund form will be available here from 16. april. All refund requests MUST go through this form.
Link to refund form
- Deadline for refunds: 7th of may 2021.
- The refund form must be completed by the same person whom tickets are registered on.
- Please fill out the contact form HERE if you have paid for your tickets using a gift card or via our customer service center by phone, we will then need an account number for the chargeback.
It is not possible to refund parts of your order, such as 1 out of 4 seats. We can only refund the entire order.
The refund will be made within approximately 60 days after submitting the form. This assumes that the correct information has been attached.
Will it be possible to upgrade purchased tickets or change dates?
If you want to upgrade your ticket, change daypass or change ticket type, you can buy new tickets and request a refund on your original order. The deadline for requesting a refund is the 7th of may 2021
I have bought several tickets, but I only want to refund one of them?
It is not possible to refund parts of your order, such as 1 out of 4 seats. We can only refund the entire order.
Collector Tickets
If you have already received your Collector Ticket(s), this will be valid on the new date(s).
