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Presales, Buying Basics and Payment details
Presale
How do I sign up and access tickets through an artist’s presale?
Where do I get a presale or offer code?
What is the queue and how do I join?
Buying Basics
My session has been suspended, what can I do?
Group Sales
Tips, hints or advice for buying tickets
Why is there a ticket limit?
Why is there a time limit for checking out?
Why did I receive an error message?
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Ticket Price
How do I find ticket prices and fees?
Payments
How can I pay for my tickets?
Can I pay with more than one payment method?
What is a service fee?
Klarna: Everything You Need to Know
Gift Cards
Gift Cards: Everything you need to know
VIP Packages
What is a VIP package and how do I purchase one?
What should I do if I haven't received my VIP package?
Accessibility
Accessibility: Everything you need to know
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