Need help with an existing order in your Ticketmaster account?
If you have tickets with us you can contact us directly from your order.
Simply click the button below, select the order that you want to talk to us about and press the 'Do you need help with your order?' button at the bottom of the page.
By contacting us in this way, we will be able to help you in a faster and more efficient way. We get access to all the information about your event and your order, and can sort out requests based on event date and topic.
Please note! If you have questions on the same day as the event, or the day before, we recommend contacting the venue (or the venue's box office) directly if you do not receive an answer from us.
Need help but you don't have tickets in your account?
If you have questions for us that doesn't relate to an existing order, you can contact us via our contact form by clicking the button below.
Please note that this contact form only applies to questions about the following topics:
- Ticketmaster Gift Card
- Help Accessing 'My Account'
- Missing order on "My Account"
- Question about purchase process
- Error messages and double bookings
- Accessible and Companion tickets
- Stavanger Oilers
- Vålerenga Hockey
You can also contact us through social media: