Contact Us

Need help with an existing order in your Ticketmaster account?

If you already have tickets at your account with us, then you contact us directly through your order at your account.

Simply click the button below, select the order that you want to talk to us about and press the 'Do you need help with your order?' button at the bottom of the page.

By contacting us in this way, we will be able to help you in a faster and more efficient way. We get access to all the information about your event and your order, and can sort out requests based on event date and topic.

Please note! If you have questions on the same day as the event, or the day before, we recommend contacting the venue (or the venue's box office) directly if you do not receive an answer from us.

Select Your Order

 

Need help but you don't have tickets in your account?

If you have questions for us that doesn't relate to an existing order, you can contact us via our contact form by clicking the button below. If it is regarding an event, please fill in the event date.

Please note that this contact form only applies to questions about the following topics:

• Ticketmaster Gift Card
• Help Accessing 'My Account'
• Missing order on "My Account"
• Question about purchase process
• Error messages 
• Can't find my refund
• Accessible and Companion tickets
• Stavanger Oilers
• Vålerenga Hockey

Please note! If you have questions on the same day as the event, or the day before, we recommend contacting the venue (or the venue's box office) directly if you do not receive an answer from us.

Submit a Request

 

 

Chat With Us

(Closed in weekends and Public Holidays)