Do you have questions related to your order or user account? Follow the instructions below:
Step 1. Login to My Account
Step 2. Select the event you wish to contact us about
Step 3. Hit the "Need Help With This Order?" button, choose relevant category and follow the on-screen instructions
Don't have an order in My Account and need to contact us?
If you have a question for us that doesn't relate to an order in My Account or your user account, you can contact us here
Please be aware we can only help you if your query concerns one of the following topics:
- Ticketmaster Gift Card
- Help accessing 'My Account'
- An event that happened more than 90 days ago
- Missing order on "My Account"
- Question about purchase process or payment errors
- Accessible and companion tickets
- Øya festival – Upgrade youth ticket