There may be a few reasons you can't sign into your account. We’ve listed some common reasons below that may help.
Sign in with Apple and Sign in with Google are no longer available on Ticketmaster, so you'll need to sign in to Ticketmaster directly with your email address and password. For more information and troubleshooting steps, visit our help article.
Check to see if you accidentally provided an incorrect email address when creating your account. Sign in to our site with the email address used to create the account and update it under the Profile Details section of your account. This change can’t be made on our app.
Review our help page How do I verify my account by phone and email? for step-by-step instructions on verifying your account by phone and email or troubleshooting the process.
Visit our help page Why did I receive an error message? for troubleshooting tips that may help.